Customer stories with real impact

Our customers experience great value in improving their work-lives and customer relations through automated chat. Here are some of their stories.

Beatrice Carraro2020-03-31T14:57:36+00:00

Tiger of Sweden

English

Tiger of Sweden's AI chatbot handles over 1/3 of customer inquiries: it increased their CSAT, freed up time for customer service employees and decrease first-reply time.

Patrycja Hala Saçan2020-03-31T08:45:31+00:00

AIO

English

AIO uses BotXO's conversational AI to encourage users through daily messages and challenges to live a more healthy and balanced life.

Kristina Rove2020-03-11T16:00:28+00:00

SDU

Dansk

Syddansk Universitet (SDU) har implementeret IT chatbotten Kitt for at hjælpe deres interne brugere, medarbejdere og de studerende.

Kristina Rove2020-03-16T12:19:34+00:00

SDU

English

The University of Southern Denmark (SDU) has implemented the IT chatbot, Kitt, to support their internal users, the employees and students.

Kristina Rove2020-03-16T12:20:04+00:00

Saxo

Dansk

Saxo.com har med BotXOs teknologi udviklet E-handel chatbotten Alfred til at hjælpe kunderne med deres gavekøb og andre supportspørgsmål.

Yasmina Lahrech2020-03-16T12:20:15+00:00

Venture Cup

Dansk

Venture Cup forbedrede måden, hvorpå de indsamlede data, kommunikationen med deres brugere og udviklede en effektiv måde at spotte problemer og give øjeblikkelige løsninger.

Iren Asandi2020-03-16T12:22:11+00:00

Saxo

English

Supported by BotXO's technology, Saxo has developed the chatbot Alfred to help customers with their gift purchases and other support questions.

Kristina Rove2020-03-16T12:22:56+00:00

Krifa

Dansk

Den danske fagforening Krifa bruger chatbots til at maksimere forretningsværdi og slå konkurrencen. Benjamin Damsgaard, Digital Konsulent hos Krifa, forklarer hvordan.

Kristina Rove2020-03-16T12:23:13+00:00

Krifa

English

The Danish union Krifa found the right use of chatbots to maximize business value and beat the competition. Benjamin Damsgaard, the Digital Consultant at Krifa, explains how.

Yasmina Lahrech2020-03-16T12:24:16+00:00

Tobii

Dansk

Holdet bag det verdensledende øjesensor (eye-tracking) system Tobii er nu assisteret af Betty McBotface, deres nye automatiserede kundesupport repræsentant.