The BotXO Platform

Powerful AI chatbot builder made easy for businesses.

No coding skills required.

The BotXO Platform

Powerful AI chatbot builder made easy for businesses.

No coding skills required.

Create, train and test. All in one place.

Effortlessly build and launch a smart AI chatbot to deliver exceptional customer experience with our easy-to-use chatbot builder platform.

Free trial
Benjamin Damsgaard,
Digital Consultant, Krifa
“I strongly recommend BotXO’s chatbots, because of the ability to serve customers at any time of the day. Now we can give them the right answer in the middle of the night or even during Christmas Eve.”
NLU

I’m not a developer, will I still be able to use your platform to build a bot?

Yes. Our BotXO Platform is simple, intuitive and doesn’t need any coding.

Use our pre-built bot templates to get started immediately. Add our ready-made and fully functional domains and intents (topics), that we built specifically for your industry. Then customize as you go.

See how to get started

My customers want online support on weekends. If they don’t get it, they churn. What can I do?

Use AI chatbots that never sleep: fast, real-time, 24/7 support.

Meet the demand for 24/7 support with an AI chatbot that replies immediately making sure you won’t lose sight of any customer requests. Watch resolution time decrease and customer satisfaction increase.

But aren’t chatbots dumb and annoying?

Not with our proprietary NLU Engine.

BotXO’s NLU engine allows your bot to become more intelligent every day, understand multiple human languages despite spelling mistakes.

Form your bot’s personality based on your brand to make your bot more relatable and human-like to chat with. The bots built in the BotXO Platform carry out logical and chronological conversation flows making conversations with customers much more natural.

Read more

Can AI chatbots really provide a personalized customer service?

A well-connected AI chatbots can fetch any information: meet our Webhook Builder.

By using our Webhook Builder and open APIs, your chatbot knows everything about your business and customers. Simply connect your AI chatbot to any CRM and business system to extract information from your database and give personal response to specific customer inquiries e.g. customer order, account, etc.

Learn more

What if the bot fails to understand a question?

We thought about this too. That’s why we’ve built a human-bot hybrid model.

In case the bot doesn’t understand a question or isn’t able to answer it, the user will seamlessly be redirected to a human to ensure the best user experience.

How can AI chatbots help me boost customer engagement?

Send push notifications with our Broadcasting tool.

With our Broadcasting tool you can send push notifications to your customers on Facebook messenger related to e.g. product updates, news, events, deals and discounts etc. Pro tip: automate this process with our Broadcasting API and use the Filter tool to target push notifications to specific segments. This will encourage your customers to engage with you on a regular basis.

Can I reach my customers through multiple channels with the bot?

Yes. AI Chatbots are made for your Omnichannel strategy.

We understand that meeting your customers wherever they are is absolute key. Our AI chatbots work on various messaging channels such as Azure (Skype, Skype for Business, Microsoft Teams, etc.), Slack, Zendesk, Facebook messenger or as a widget on your website. Explore more possibilities with our open APIs. E.g. use our Chat API to have a bot on your mobile app.

AI chatbots seems great, but how can I tell if the bot I’ve built really works for my business?

Reports to get valuable insights: KPI, Insight, Message and Live Conversation Report.

In the platform, monitor your bot performance based on your KPIs with our in-depth analytics report (you can also automate these reports with our open APIs). Then turn your data into actionable insights to reach your business goals.

Are you GDPR compliant?

Yes, we are GDPR, HIPAA FSA & SOC2 compliant.

Data security and privacy are something we take very seriously. Our data centers are located in Germany and Ireland, which means the data never leaves the EU.

What other cool things can an AI chatbot do for me?

Connect with your webforms.

Collect customer signups like a form, but via the bot. Provide an interactive, fun user experience when for example capturing leads.

Real-time notifications to your email.

Always be up-to-date. Receive live notifications via email or directly into your preferred system and take action immediately.

I’m not a developer, will I still be able to use your platform to build a bot?

Yes. Our BotXO Platform is simple, intuitive and doesn’t need any coding.

Use our pre-built bot templates to get started immediately. Add our ready-made and fully functional domains and intents (topics), that we built specifically for your industry. Then customize as you go.

See how to get started

My customers want online support on weekends. If they don’t get it, they churn. What can I do?

Use AI chatbots that never sleep: fast, real-time, 24/7 support.

Meet the demand for 24/7 support with an AI chatbot that replies immediately making sure you won’t lose sight of any customer requests. Watch resolution time decrease and customer satisfaction increase.

NLU

But aren’t chatbots dumb and annoying?

Not with our proprietary NLU Engine.

BotXO’s NLU engine allows your bot to become more intelligent every day, understand multiple human languages despite spelling mistakes.

Form your bot’s personality based on your brand to make your bot more relatable and human-like to chat with. The bots built in the BotXO Platform carry out logical and chronological conversation flows making conversations with customers much more natural.

Read more

Can AI chatbots really provide a personalized customer service?

A well-connected AI chatbots can fetch any information: meet our Webhook Builder.

By using our Webhook Builder and open APIs, your chatbot knows everything about your business and customers. Simply connect your AI chatbot to any CRM and business system to extract information from your database and give personal response to specific customer inquiries e.g. customer order, account, etc.

Learn more

What if the bot fails to understand a question?

We thought about this too. That’s why we’ve built a human-bot hybrid model.

In case the bot doesn’t understand a question or isn’t able to answer it, the user will seamlessly be redirected to a human to ensure the best user experience.

How can AI chatbots help me boost customer engagement?

Send push notifications with our Broadcasting tool.

With our Broadcasting tool you can send push notifications to your customers on Facebook messenger related to e.g. product updates, news, events, deals and discounts etc. Pro tip: automate this process with our Broadcasting API and use the Filter tool to target push notifications to specific segments. This will encourage your customers to engage with you on a regular basis.

Can I reach my customers through multiple channels with the bot?

Yes. AI Chatbots are made for your Omnichannel strategy.

We understand that meeting your customers wherever they are is absolute key. Our AI chatbots work on various messaging channels such as Azure (Skype, Skype for Business, Microsoft Teams, etc.), Slack, Zendesk, Facebook messenger or as a widget on your website. Explore more possibilities with our open APIs. E.g. use our Chat API to have a bot on your mobile app.

AI chatbots seems great, but how can I tell if the bot I’ve built really works for my business?

Reports to get valuable insights: KPI, Insight, Message and Live Conversation Report.

In the platform, monitor your bot performance based on your KPIs with our in-depth analytics report (you can also automate these reports with our open APIs). Then turn your data into actionable insights to reach your business goals.

Are you GDPR compliant?

Yes, we are GDPR, HIPAA FSA & SOC2 compliant.

Data security and privacy are something we take very seriously. Our data centers are located in Germany and Ireland, which means the data never leaves the EU.

What other cool things can an AI chatbot do for me?

Connect with your webforms.

Collect customer signups like a form, but via the bot. Provide an interactive, fun user experience when for example capturing leads.

Real-time notifications to your email.

Always be up-to-date. Receive live notifications via email or directly into your preferred system and take action immediately.

Watch our co-founder and CTO explain our Webhook Builder.

Watch our co-founder and CTO explain our Webhook Builder.

Get a free trial

Get full access to our platform for 14 days, no credit card required.

Free trial

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Have one of our humans contact you to give you a personalized tour.

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