The BotXO Platform

Powerful AI chatbot builder made easy for businesses.

No coding skills required. Flexible for developers.

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Create, train and test. All in one place.

Effortlessly build and launch a smart AI chatbot to deliver an exceptional customer experience with our easy-to-use chatbot Platform.

"Strong & very reasonably priced bot solution. Implementation was much easier than anticipated. Absolutely fantastic customer service."
David Einarsson
Senior Project Lead, CCP Games

I’m not a developer, will I still be able to build a bot?

Yes! The BotXO Platform is simple, intuitive and doesn’t need any coding.

Use our pre-built TEMPLATES to get started immediately. Add the ready-made and fully functional domains and intents (topics), that we built specifically for your industry. Then customize as you go.

How do I avoid customers churning, when support isn’t available?

AI chatbots that never sleep: real-time, 24/7 support

Meet the demand for 24/7 support with an AI chatbot that replies immediately, so you won’t lose sight of any customer requests. Watch resolution time decrease and customer satisfaction increase.

But aren’t chatbots dumb and annoying?

 

Not with our AI.

BotXO’s AI has a database of 24.000+ premade, industry-specific sentences and more than 1 billion variations.

Our AI understands multiple LANGUAGES despite spelling mistakes and we offer pre-made content in: English, Spanish, German, Italian, French, Dutch, Polish, Romanian, Finnish, Norwegian, Swedish and Danish.

BotXO chatbots carry out logical and chronological conversation flows, making conversations more natural.

How can AI chatbots provide a personalized customer service? 

A well-connected AI chatbot can fetch any information: meet our WEBHOOK BUILDER and OPEN APIs.

Connect your AI chatbot to any CRM and business system using our Webhook Builder and open APIs.

Save 90% of development time 
to integrate with any database and provide personal responses to specific customer inquiries e.g. customer order, account, etc.

What if the bot fails to understand a question?

We thought about this too. That’s why we’ve built a human-bot hybrid model.

In case the bot doesn’t understand a question or isn’t able to answer it, the user will seamlessly be redirected to a human to ensure the best user experience.

How can AI chatbots help me boost customer engagement?

Send push notifications with our Broadcasting Tool.

With our Broadcasting Tool you can send push notifications to your customers on Facebook Messenger related to e.g. product updates, news, events, deals and discounts etc.

Pro tip: automate this process with our Broadcasting API and use the Filter Tool to target push notifications to specific segments.

Can a bot reach my customers in multiple channels?

Yes, our AI chatbots support your OMNICHANNEL strategy.

We know that meeting your customers wherever they are is absolute key.

Other than your website, our AI chatbots work on various messaging channels: Azure (Skype, Skype for Business, Microsoft Teams, etc.), Slack, Zendesk, Facebook Messenger, mobile apps and more.

Explore countless possibilities with our open APIs.

How can I measure a chatbot’s performance and ROI for my business?

Analytics tools and Reports!

Get valuable insights: KPI, Insight, Message and Live Conversation Report.

In the platform, monitor your bot performance based on your KPIs with our in-depth analytics report (you can also automate these reports with our open APIs). Then, turn your data into actionable insights to reach your business goals.

Is BotXO GDPR compliant?

Yes, we are GDPR, HIPAA FSA & SOC2 compliant.

Data security and privacy are something we take very seriously. Our data centers are located in Germany and Ireland, which means the data never leaves the EU.

What other cool things can an AI chatbot do for me?

Checkmark green Connect with your webforms.

Collect customer signups via the bot. Provide an interactive, fun user experience when, for example, capturing leads.

Checkmark green Real-time notifications to your email.

Receive live notifications via email or to your preferred system and take action immediately.

I’m not a developer, will I still be able to build a bot?

Yes! The BotXO Platform is simple, intuitive and doesn’t need any coding.

Use our pre-built TEMPLATES to get started immediately. Add the ready-made and fully functional domains and intents (topics), that we built specifically for your industry. Then customize as you go.

How do I avoid customers churning, when support isn’t available?

AI chatbots that never sleep: real-time, 24/7 support.

Meet the demand for 24/7 support with an AI chatbot that replies immediately, so you won’t lose sight of any customer requests. Watch resolution time decrease and customer satisfaction increase.

NLU

But aren’t chatbots dumb and annoying?

Not with our AI.

BotXO’s AI has a database of 24.000+ premade, industry-specific sentences and more than 1 billion variations.

Our AI understands multiple LANGUAGES despite spelling mistakes and we offer pre-made content in: English, Spanish, German, Italian, French, Dutch, Polish, Romanian, Finnish, Norwegian, Swedish and Danish.

BotXO chatbots carry out logical and chronological conversation flows, making conversations more natural.

How can AI chatbots provide a personalized customer service?

A well-connected AI chatbot can fetch any information: meet our WEBHOOK BUILDER and OPEN APIs.

Connect your AI chatbot to any CRM and business system using our Webhook Builder and open APIs.

Save 90% of development time to integrate with any database and provide personal responses to specific customer inquiries e.g. customer order, account, etc.

What if the bot fails to understand a question?

We thought about this too. That’s why we’ve built a human-bot hybrid model.

In case the bot doesn’t understand a question or isn’t able to answer it, the user will seamlessly be redirected to a human to ensure the best user experience.

How can AI chatbots help me boost customer engagement?

Send push notifications with our Broadcasting tool.

With our Broadcasting Tool you can send push notifications to your customers on Facebook Messenger related to e.g. product updates, news, events, deals and discounts etc.

Pro tip: automate this process with our Broadcasting API and use the Filter Tool to target push notifications to specific segments.

Can a bot reach my customers in multiple channels?

Yes, our AI chatbots support your OMNICHANNEL strategy.

We know that meeting your customers wherever they are is absolute key.

Other than your website, our AI chatbots work on various messaging channels: Azure (Skype, Skype for Business, Microsoft Teams, etc.), Slack, Zendesk, Facebook Messenger, mobile apps and more.

Explore countless possibilities with our open APIs.

How can I measure a chatbot’s performance and ROI for my business?

Analytics tools and Reports! 

Get valuable insights: KPI, Insight, Message and Live Conversation Report.

In the platform, monitor your bot performance based on your KPIs with our in-depth analytics report (you can also automate these reports with our open APIs). Then, turn your data into actionable insights to reach your business goals.

Are you GDPR compliant?

Yes, we are GDPR, HIPAA FSA & SOC2 compliant.

Data security and privacy are something we take very seriously. Our data centers are located in Germany and Ireland, which means the data never leaves the EU.

What other cool things can an AI chatbot do for me?

Connect with your webforms.

Collect customer signups via the bot. Provide an interactive, fun user experience when, for example, capturing leads.

Real-time notifications to your email.

Receive live notifications via email or to your preferred system and take action immediately.

Key features – if you forget everything else, remember:

  • Intuitive BotXO AI Chatbot Builder & AI Manager made for line of business people.
  • Proprietary, state-of-the-art, multilingual AI able to detect any language your customers speak, and able to respond in English, Spanish, German, Italian, Portuguese, French, Dutch, Polish, Finnish, Swedish, Norwegian, Danish and more.
  • 24.000+ pre-made sentences and sentiment analysis to understand what your customers want and how they feel.
  • No or low coding integrations: template integrations configurable by customer service and marketeers, and low-code configuration for new integrations, effectively decreasing up to 90% of development time.
  • Configurable chat widgets: multiple, no-coding chat widget options for your website, mobile app or via API and URL.
  • Hyper personalisation: mix website meta data, CRM data and behavioural data to segment users and personalize any conversation.
  • Rich analytics tool to understand user journeys and improve performance.
  • Multiple REST APIs for AI training, chatbots, reporting, conversation triggers and more.
  • From do it yourself to end-to-end solution: Get the help you need from the BotXO customer community, BotXO humans, BotXO Supportbot or our partner network.
  • Extensive, continuously updated documentation, how-to videos and deep-dive guides.

No code, out-of-the-box, sample integrations

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Start Free Trial

Get full access to our platform for 14 days, no credit card required.

Book a Demo

Have one of our humans contact you to give you a personalized tour.

Sign up for a Free Trial

Get access to all features for 14 days and try out our technology for free. No credit card required.

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