We've added several, new ways to customize the styling of your widget.
It is essential for us as a company that we design a product that everyone can experience. Because of this, we've expanded the styling options and prioritized options that improve not only the visuals but the accessibility of the widget. It is our hope that this will help create a better experience for end users with disabilities.
It's still a work in progress, and we expect to add more options soon that will provide you with the tools you need to design your widget in a way that complies with the latest Web Content Accessibility Guidelines.
We've also changed where the styling is handled from.
The way that it will work now, is that you'll no longer need to update every single widget script on every page you've embedded it on when you want to make a change to the styling. Everything is handled from Bot Settings, and all widget scripts automatically fetch the new styling parameters from the platform.
You might be wondering what happens if you have different parameters defined for the widget on different pages, like if you want the size of the widget to be bigger on one page, and smaller on another.
No need to worry, you can still set specific parameters for different pages. If the widget script you've embedded on your page differs from the standard, unedited widget script, that's the way your widget will be rendered on that page.