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Customer Stories

with real impact

Our customers experience great value in improving their work-lives and customer relations through automated chat. Here are some of their stories.​

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DANISH
Hamsto Customer story

Hamsto

Hamsto builds a data-driven chatbot Read the original article on markedsføring.dk The team behind Hamsto has with BotXO’s chatbot technology built the data-driven chatbot, Hamsto.

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Other Customer Stories

Chatbots: How service turns into sales – and releases resources in the organisation Building chatbots on the BotXO chatbot platform is like playing with LEGO

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“BotXO enables you to start using chatbots to solve specific tasks already today. As BotXO integrates with 3rd party services, the platform can scale with your needs and matureness as a company.”
Anders RahrSenior Vice President. IT & Logistics, IC Group A/S
“I have had a super successful and very educational journey with BotXO. It has been super satisfying to develop the bot and it is the coolest feeling to sit with when the robot works and you can train it every day and thus also see huge progress in relation to customer satisfaction. The bottom line is that our customers can get help 24 hours a day without human involvement.”
Nadin Kempel SighCustomer Care Manager, Tiger of Sweden
“BotXO has helped my startup scale and expand from Denmark to Norway and Sweden. By automating part of our customer support, we managed to answer requests quicker and most importantly, around the clock. The bot halved the support tickets and released our customer service from cumbersome tasks, and while the bot took care of repetitive tasks, we could focus on growing our company.”
Ulrik Kjærsgaard LarsenFounder & CEO, Pakke ApS
“We have great pleasure in making our students build different solutions for different industries in order to learn how to build a chatbot and to learn about the industries. My experience is that my students also feel that it is user friendly and easy to get started with the BotXO software.”
Peder RudbeckLearning Tech Consultant, KEA
“I would strongly recommend BotXO's chatbots, because of the ability to serve customers any time of the day. Now we can give the customers the right answer in the middle of the night or even during Christmas Eve."
Benjamin DamsgaardDigital Consultant, Krifa
“BotXO might be the single company in Denmark lifting the community with open source code. It is both important and inspirational for the industry.”
Jacob KnobelOwner, Datapult AI Consultancy & winner of Forbes 30 under 30, 2016
“If you’re looking for flexibility and autonomy, choose BotXO.”
Alessandro MonfrecolaSystem Administrator, 24h Assistance
"The ability to embrace a great number of variations in the way different people communicate is one of the primary strengths of the BotXO platform. The chatbot has proven to have a success rate where it can understand a lot, and that is very important for our customers and us as well."
Katrine Marcussen BaumannBusiness Developer, KMD
"The AIO team was not technical, but with BotXO they could manage complex dialogue flows without being overwhelmed by their complexity. BotXO's intuitive interface was suitable for the customers as well. The onboarding process was a positive experience for the AIO team. The switch from DialogFlow to BotXO happened smoothly. The AIO team have very good communication with the team at BotXO and can collaborate on the product."
Regin JensenCEO, AIO
“Our chatbot Betty handles far more tickets than all human agents combined. More than 40% of all tickets are now solved without any human involvement.”
Darren HuaTechnical Support Engineer, Tobii
“Bot software that works! I start my onboarding process through the bot. Secondly presale questions. The more time you put in the software, the better your bot gets."
Casper Minding Founder, Elbot ApS
"Absolutely fantastic customer service. Whenever I hit a snag, their team is super fast to respond & they go above and beyond in explaining best practices & often proposing clever solutions to what I'm trying to achieve. Their detailed responses & level of service exceeded my expectations - high praise coming from a CS professional."
David EinarssonSenior Project Manager of Player Experience Entertainment, CCP Games
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BotXO Customer Rockwool logo
BotXO Customer Salling Group logo
BotXO Customer Plugsurfing logo
BotXO customer Digital Hub Denmark
BotXO Customer Dansk Metal logo
BotXO customer Dansk Sundhedssikring
BotXO customer Daniel Wellington
BotXO customer Cars2Click
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BotXO Customer Carlsberg logo
BotXO Customer Barry logo
BotXO Customer Alloya logo
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BotXO customer AIO logo
BotXO Customer Ganni logo
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BotXO Customer Gnist logo
BotXO customer DK Hostmaster logo
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BotXO Customer elbot logo
Beerwulf customer to BotXO (1)
BotXO Customer PXN Gmb logo
BotXO Customer Onlime logo
BotXO Customer Bourne Leisure Logo
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